Has the pandemic impacted your business plan?

IMPORTANT POINTS FOR A DRYCLEANER TO CONSIDER BEFORE CHANGING THEIR BUSINESS PLAN OR FORMULATING AN EXIT STRATEGY

Benjamin Franklin Hundred Dollar Bill With Pandemic Mask

BY: DRU CARLISLE

It’s a difficult topic to discuss because I know that many drycleaners are inarguably in the most challenging spot of their careers right now. Some drycleaners are operating at a slightly lower-than-normal production and business percentage, while others are struggling to stay in business. We are all at the mercy of a force beyond our control, and as governmental agencies work to do what they feel is best from a health standpoint, many businesses are left without adequate support to weather the storm.

I have spoken with successful and business savvy drycleaners who are anticipating the possibility of closing their doors for good. Even businesses that have been in families for multiple generations are considering closing due to no fault of their own, which is a hard pill to swallow. And to add insult to injury, the EPA says 75% of drycleaners have environmental contamination—which means there’s a genuine possibility that cleaners will face expensive environmental liability issues.

Business and real estate transactions, especially relating to drycleaner operations, frequently have to undergo the environmental due diligence process to receive approval from a lending source. This could be true even if you do not own the building in which you operate. Your landlord may require Phase II subsurface testing if you decide to renegotiate your lease or close-up shop, or perhaps your landlord is looking at selling or refinancing the property while interest rates are low.

If you are unfamiliar with the environmental due diligence process, I recommend that you read Why Phase I Environmental Site Assessments are Important for Buying or Selling a Drycleaner.

If you select to lease a building without doing environmental investigation, know that air quality requirements are different for an active drycleaner than any other type of business. An active drycleaner’s indoor air screening level for Perc is 100 PPM, while the indoor air screen level for non-drycleaning businesses will be between 0.003 to 0.026 PPM. This means it’s imperative to conduct a vapor intrusion assessment to ensure healthy indoor air quality for your tenants. To learn more, read What to Consider When Letting a Former Drycleaning Property.

I wish I could sugar-coat the situation, but I think it is best to be transparent. Drycleaners need to know that while it’s an unwelcome prospect, it is undoubtedly a prospect that you will have to deal with contamination at your business.

You have likely heard us talk about how to use insurance to help offset the costs of environmental cleanup. If you are one of the drycleaners, who is considering a change of business plans and possibly closing your doors, be proactive and start looking into what kind of safety net your old insurance policies provide you.

To learn more about how we can help drycleaners, visit our Drycleaners Client webpage.


Dru Carlisle, Director of Dry Cleaner Accounts
For over 10 years, Dru has helped numerous business and property owners facing regulatory action, navigate and manage their environmental liability. Dru has vast experience in assisting dry cleaners in securing funding for their environmental cleanups through historical insurance policies. Dru is a member of numerous drycleaning associations in addition to serving on the Midwest Drycleaning and Laundry Institute (MWDLI) advisory council and on the Drycleaning & Laundry Institute Board (DLI) as an Allied Trade District Committee Member.

What to Consider When Letting a Former Drycleaning Property

FOUR QUESTIONS THAT SHOULD BE ASKED BEFORE CONVERTING YOUR DRYCLEANING PROPERTY INTO A RENTAL PROPERTY

An old drycleaner property under renovation for future use as a non-drycleaning rental space

BY: JEFF CARNAHAN

There has been a lot of focus lately on how to manage environmental liabilities if a drycleaner wants to sell their property. Clearly, it’s important to strategically manage these issues to maximize the value of the transaction. I have also heard, however, of several drycleaners talking about leasing their building instead of selling after closing an operation. If that is your intent, then there are still several environmentally related issues, such as vapor intrusion, to be mindful of as you enter lease negotiations with a prospective, non-drycleaner tenant.

WHAT IS ACCEPTABLE INDOOR AIR QUALITY?
First, be aware that indoor air quality requirements are different for an active drycleaner than they are for another type of business. As an operator of a commercial drycleaning operation, you’re aware that the worker conditions within the plant are governed by the U.S. Occupational Safety and Health Administration (OSHA), or by a relevant State OSHA department. As a part of the applicable regulations, OSHA administers threshold screening levels for chemicals in use that are deemed safe for commercial worker exposure scenarios. A good example is the ambient indoor air concentration of Perc. During active drycleaning operations, the OSHA indoor air screening level for Perc is 100 parts per million (PPM). This means that OSHA has determined that it is safe for commercial workers to breathe an average of 100 PPM of Perc for an eight-hour shift if being around Perc is part of their job duties. In compliance with OSHA, employers who expect their employees to be around Perc, or any other chemical, should prepare and have on-hand a Hazardous Communication Plan (HazCom Plan). The HazCom plan explains all hazardous chemicals in use at the facility, lists all the OSHA applicable threshold levels, and establishes a procedure for communicating these to employees. Once the HazCom plan is in place, then the OSHA levels apply.

During vapor intrusion assessments conducted as a part of a regulatory environmental investigation, the indoor screening level for Perc is much lower. Depending on the state in which your business is located, the concentration of Perc considered safe for non-occupational, commercial settings can be as low as 2 micrograms per cubic meter (ug/m3), which is the same as 0.003 PPM. This example is for a site in the Bay Area of California. A more typical example is Indiana, which establishes their vapor intrusion screening level for Perc in commercial scenarios at 180 ug/m3, or 0.026 PPM. The point I am trying to make here is that if Perc is an integral part of commercial operations and it is included as part of an OSHA HazCom Plan, workers can be exposed to 100 PPM of Perc in the indoor air; but if you move out of your plant and another commercial business moves in that doesn’t use Perc in their operations, the incredibly more stringent level of 0.026 PPM applies in Indiana, and 0.003 PPM applies in the Bay Area if a subsequent vapor intrusion assessment were to be conducted.

Learn why the Winter and Summer months are the best times of year to assess indoor air quality.

WHAT ARE SOME STRUCTURAL ISSUES THAT CAN CAUSE INDOOR AIR QUALITY CONCERNS FOR NON-DRYCLEANER RENTERS?
Once a drycleaner moves out of a space and a new tenant moves in, which could be an ice cream shop, retail clothing, business supplies, or a convenience store, there are common concerns about indoor air quality by the new tenant. When sampled, the indoor air in a former Perc drycleaner space almost always contains Perc at concentrations well above the low, low vapor intrusion screening level. Without additional information, it is difficult to determine if the air quality problems are related to an underlying environmental release, or simply from indoor building materials off-gassing Perc from having been in place for so long while active drycleaning operations were ongoing. This is much more common than you might think. One of the most frequent sources of indoor air problems not related to vapor intrusion is the concrete floor near the former drycleaning machine. Over years of operation, the concrete floor can become essentially saturated with Perc due to a long history of small, incidental drips and dribbles of solvent. We all know that one of the most legendary sources for environmental impacts to the subsurface is the drycleaning machine for that very reason. Even if the drips and dribbles didn’t make it to the subsurface, that concrete can release Perc vapors for a very long time. I’ve also seen the concrete wall behind the former drycleaning machine be a significant issue.

Other building materials can also cause indoor air problems. Drywall, insulation, and ceiling tiles are all porous materials that can trap Perc vapors during active operations and slowly release them over time. If you recall the “Chinese Drywall” incident several years ago, that was a similar scenario. In that situation, drywall manufactured in China, imported to the United States, and used in residential construction between 2001 and 2009 affected an estimated 100,000 homes in more than 20 states. When sensitive homeowners began feeling ill effects, laboratory tests showed off-gassing of volatile chemicals including carbon disulfide, carbonyl sulfide, and hydrogen sulfide. The drywall would have been exposed to those chemicals during the manufacturing process, and later began off-gassing once in place in the homes. Drywall, insulation, and drop-ceiling tiles can do precisely the same thing with Perc.

Floor drains are also areas where indoor air problems can arise after drycleaning operations cease. If separator water, floor wash water, or small spills of Perc were ever routed to the sanitary sewer floor drains, the vapors can return over time. Most floor drains are equipped with P-traps that are designed to create a vapor seal using the water that is poured into them to avoid this situation. Even without the Perc vapors, nobody wants sewer gas in their store. Oftentimes, however, once the drycleaner moves out and a different user moves in, those floor drains are no longer used frequently and perhaps even carpeted over and forgotten about. For the P-traps in the floor drains to continue working they need to be periodically used so that the water creating the seal can remain in-place. If the floor drains aren’t used, the water evaporates over time, and gasses can seep back into the room.

IS THERE A POTENTIAL FOR VAPOR INTRUSION?
Then, of course, there is always the threat of vapor intrusion to occur, if the subsurface has been impacted by a release of Perc. The volatile Perc present in the soils beneath or near the building can migrate through cracks in the floor, expansion joints, or floor penetrations such as drains and pipes, causing an indoor air problem. There is even research data that shows how high indoor air concentrations of Perc during active drycleaning operations can migrate downward through the concrete floor, and later reverse course to come back into the indoor air.

Learn the five things you should know about vapor intrusion and your health.

HOW SHOULD I PREPARE MY PROPERTY FOR NON-DRYCLEANING RENTERS?
If you are interested in leasing your former drycleaning space, there are some best practices that you can perform to make sure that your new tenant doesn’t have any indoor air problems to worry about. First, as you are moving out the drycleaning plant equipment, go ahead and remove old building materials like drywall, insulation, and drop-ceiling tiles. Prospective tenants will probably appreciate the clean slate anyway. Also, while you are down to the bare concrete floor and walls, clean and seal them with a product designed to stop off-gassing. Additionally, if your new tenant doesn’t have a reason to use the floor drains…seal them up. Or you can install one-way vapor lock valves in the drains, which is probably a good idea regardless. I also recommend that you install some type of vapor intrusion mitigation system in the space, even if you haven’t performed an investigation. There are multiple styles of mitigation systems ranging from a paint-on vapor barrier to a fan-based system like a radon system. If you are gutting the space anyway, the paint-on barriers are very effective.

If it is your intent to hold on to your property and not sell, and not perform an environmental investigation, these steps will help you feel more secure that your new tenant is not being exposed to Perc above the newly applicable, non-OSHA, indoor air screening levels.

Whether you want to buy, sell, or rent, learn how we can help you prepare your drycleaner for its next chapter.


As seen in Cleaner and Launderer 

Headshot of Jeff CarnahanJeff Carnahan, President
Jeff Carnahan, LPG, has 20+ years of environmental consulting and remediation experience. His technical expertise focuses on the investigation and interpretation of subsurface releases of hazardous substances for the purpose of evaluating and controlling the risk and cost implications. He has been a partner in the drycleaning industry for the past decade and is a frequent contributor to the national drycleaning publication Cleaner & Launderer. He is an industry leader in understanding that environmental risk includes not only cleanup costs, but also known and unknown third-party liability.

What you need to know when buying or selling a drycleaner

A PANEL OF EXPERTS ANSWER DRYCLEANERS’ QUESTIONS ABOUT BUYING OR SELLING A POTENTIALLY CONTAMINATED PROPERTY AND THE COMPLEX ENVIRONMENTAL AND LEGAL ASPECTS THAT SHOULD BE CONSIDERED

For sale sign outside of potentially contaminated drycleaner property

The purchase or sale of a drycleaner property and business is a delicate dance between the parties involved because of the potential discovery of PCE contamination and other environmental liabilities during the due diligence process. Luckily, there are options available to both buyer and seller to keep a deal from falling through. First, you need to enlist a trusted environmental professional to assess areas of concern properly.  Second, you need to hire an experienced environmental attorney to shepherd the negotiation through the proper legal mechanisms,  environmental liability, purchase of the business or the property itself, as well as utilizing insurance assets to bargain for a fair deal.

At a National Clothesline webinar, EnviroForensics, PolicyFind, and Scarinci Hollenbeck discussed how to buy or sell a drycleaner. At the end, attendees submitted their questions for the panel to answer.

Watch the recording of the webinar, “Why Phase I ESAs are Important for Buying or Selling a Drycleaner.

This Q&A session has been lightly edited for clarity.

WHAT HAPPENS IF CONTAMINATION IS FOUND DURING DUE DILIGENCE? DOES THAT MEAN I CAN’T SELL?
JOHN SCAGNELLI: No, it doesn’t mean you can’t sell. It basically means that the extent of that contamination needs to be understood and determined, and the cost to remediate should be estimated. Once you’ve done that, both parties can either agree to an adjustment to the purchase price with either the buyer or the seller addressing the liability before closing, or the seller can accept responsibility and remediate the contamination after the closing. So, no. Finding contamination during due diligence does not mean you can’t sell the property. It means that you have to adjust the parameters of the sales transaction to take that contamination into account.  

JEFF CARNAHAN: The bottom line is you’re going to have to face the possibility that there could be impacts and you need to be willing to devise a plan to deal with that liability in order to get the deal done. In my experience, it’s sort of like playing hot potato with that liability and seeing where it lands.  

DAVID HOFFMAN: In order to do what John suggested you need to utilize an environmental consultant that can vet costs and cost parameters to whatever the condition or problem might be, and you would need to use an attorney that is capable of handling a transaction that has an environmental aspect to it. An attorney with environmental experience can properly set up the transaction in escrow perhaps or use any other mechanisms at their disposal so that the transaction can go forward. 

Learn how to sell a drycleaning business in three steps 

HOW MUCH DOES A PHASE I ESA COST?
DAVID: Phase I Site Assessments are site-specific and they can vary and change depending on the length of time the business was there and the size of the property. So they can vary between $1,500 to $4,000 depending on the property. For example, a single building retail site would fall in the middle of that range.

JEFF: I’d add that Phase I Environmental Site Assessments can be considered commodity work by buyers and sellers and by lending institutions. A lot of times, they’ll see a Phase I as just checking a box because in the world of buying and selling across most industries. Environmental contamination is not an everyday situation. But, with drycleaners it definitely should be anticipated. The reason I bring that up is to warn you to be cautious when looking for the lowest-cost provider. When you’re talking about this much liability, don’t let that responsibility fall into the hands of the lowest-cost provider. Choose your team based on skills and capabilities and past experience. 

Find out the 5 considerations when selecting an environmental consultant

HAVE THERE BEEN CONTAMINATION CASES FOUND AT DRYCLEANERS USING HYDROCARBON SOLVENTS?
DAVID: Yes, but normally the contamination issue that they’re finding is PCE. I would note that hydrocarbon solvents are an environmental contaminant as well, which is why I would recommend conducting the industrial process of your drycleaning plant the same way that you would if it was PCE; have the waste handled by a licensed hauler and document that, so that in the future when someone does the Phase I on a hydrocarbon plant there won’t be any surprises. A lot of the alternative solvent manufacturers are branding and advertising their alternative solvent as “environmentally friendly”, and while it is “environmentally friend-lier” it still can potentially be a contaminant to the environment.

JOHN: Just to add to that, we haven’t seen any court cases with respect to hydrocarbon contamination relating to drycleaners, but the point that David made is correct. Hydrocarbons would still be a contaminant for purposes of many environmental statutes at the state level and would still be considered ultrahazardous activities for purposes of liability in common law. So you’re still going to have to properly manage your use and handling of hydrocarbon-based solvents. If you went outside your back door and threw it outside on the ground it would be considered a “discharge” in virtually all states. We’ll probably start seeing some legal cases about this as PCE is being phased out. You’re still going to have the same concern to handle it and manage it properly, and you’re still going to have to evaluate whether there’s any contamination as part of your due diligence process during real estate transactions.

DAVID: Prior to the existence of safety clean and waste handlers in 1986-1987, drycleaners would put their PCE waste into the dumpster. Since the dumpster normally stayed put, the area around the dumpster outside of a drycleaner is often considered a Recognized Environmental Condition (REC). Like PCE pre-1986, there’s a potential for drycleaners to consider hydrocarbon waste nonhazardous, and put it in the dumpster. If that hydrocarbon leaks out of the dumpster, and in the future hydrocarbon is regulated like PCE is today, we would have a retroactive liability where we’re assessing hydrocarbon contamination beneath dumpsters. So, again, the waste handling procedure for hydrocarbons is just as important as PCE.

WHAT PERCENTAGE OF YOUR PHASE I STUDIES OF DRYCLEANERS LEAD TO A PHASE II?
DAVID: My answer would be most. The reasons being that most drycleaners have been there for a while, we have the REC of the dry cleaning machine, the industrial process of handling the chemistry, the operation of the still, and the waste storage area which is where the safety clean containers are. These are all RECs that require testing and sampling in a Phase II. If we’re talking about a drop store that’s always been a drop store, then those RECs I just mentioned don’t exist.

JEFF: I’d agree with that David, and I wouldn’t just say “most” I’d go one step further and say “most plus.” In my experience, the mere presence of a drycleaner will cause many small business administration lenders to ask for a Phase II despite what the operational history in the databases may show.  

DAVID: The other important thing is that in order to gain the protection and be successful in this process, the environmental professional actually has to look for the contamination and make a diligent effort to find it. The Phase I on the drycleaner that says “no further action” might seem like a good thing on the surface, but without a diligent effort to find environmental contamination, it could create a hodgepodge of legal problems in the future.

IS CONTAMINATION ORIGINATING FROM WASTEWATER (SEPARATOR WATER) MANAGEMENT MORE COMMON THAN LARGER SPILLS?
JEFF: Overall, there have only been a few drycleaners that we’ve worked with that have had recorded larger spills. Very few situations where they said ,”Oh my gosh! We know that we dumped a drum” or “the delivery driver accidentally dragged a hose across the driveway,” but most of the time it’s a series of incidental releases that go unseen and unknown for years that caused the problems. 

DAVID: In the past, the separator water has been an issue that has caused environmental contamination to the site, especially when you combine the older plant that discharged the separator water directly to the sewer, and the sewer being in the form of a septic tank. We see a lot of discharges at septic tanks that are related most likely to the separator water more than to the handling of pure PCE at the plant. I’d add that the conventional sewer lines that go to the municipal sewer are not built to contain the chemistry and ensure that every drop of it doesn’t leak on its route to the sewer plant. So, even if you have a municipal sewer, you can end up with PCE in the ground at the poorly fitted joints in the sewer system.

20 YEARS AFTER A DRY CLEANER HAS LEFT THE LOCATION WOULD A PHASE I LIKELY IDENTIFY THE OLD DRYCLEANERS’ EXISTENCE?
DAVID: The answer is yes because the Phase I does a historical search of the site, the location, and all the prior uses going back to when the site was vegetative in order to meet the requirement. Some of the insurance maps that were drawn long ago still exist and they go back to the 1890’s. 

JOHN: Another implication of this question would be “is it possible to go back after the drycleaner who was on the property 20 years ago for cost recovery for remediation of environmental contamination?” If you’re seeking cost recovery against that drycleaner for cleaning up that contamination 20 years after it left the property, you have to have some proof linking that drycleaner to discharges relating to its operations. 

ARE PHASE II SURVEYS COSTLY?
JOHN: The cost of doing a Phase II is a function of what parts of the property were identified as areas of concern during the Phase I and the different media (soil, groundwater, soil gas, etc.) you are investigating, so your cost will be variable based on those factors. You want to make sure that your environmental professional follows the Phase I results and delineates areas that are suggested by the Phase I results. You want to go as narrowly as possible to accomplish the objective. That said, it’s very difficult to provide any estimate of cost.   

JEFF: To add to John’s point about starting as narrowly as possible, that’s the key. It’s not just “go out and make a science project of this property,” it’s “look at those areas that the Phase I has identified, and hone in on those areas. And, John’s right about the costs of a Phase II varying. That said, I’m personally comfortable saying that a Phase II can range between $15,000 to $25,000. 

DAVID: The reason there’s such a spread is that no one can know the breadth of a Phase II without the results of a Phase I. I would be very suspicious of any Phase II estimate that is given to a client before a Phase I is complete.

IF I’M RENTING AND DON’T OWN THE PROPERTY, WILL MY INSURANCE STILL PAY FOR CLEANUP?
KRISTEN: It depends on when you rented and when you had coverage. If we look back and find historical policies dating back to the mid-eighties or so, and if you had a business owners policy that had a general liability coverage part, absolutely! If you had Pollution Legal Liability (PLL) policies, those can be of use as well. 

JOHN: A little more about PLL policies. These are specialty policies that are taken out if you’re an operating drycleaning business, and they may provide you with both cost of response payment for remediating releases and the defense from liability in third-party legal action. This type of policy is available to property owners as well as renters.

Learn how old CGL policies can help offset environmental cleanup and legal defense costs

IS IT POSSIBLE I DON’T HAVE PERC CONTAMINATION?
JEFF: It really depends on how long your operation was in existence. Do business operations at that location go all the way back to transfer machines? Is it only 10 years old or 30 years old? Was it a Stoddard operation for a while and then transferred to PERC and then back to a different solvent? In EnviroForensics’ experience working with drycleaners, I’d estimate that only 10% ended up having zero contamination.

IF I START THE INVESTIGATION AND CLEANUP PROCESS CAN I SELL MY PROPERTY IN THE MIDDLE OF THAT PROCESS?
JOHN: The answer is yes, you can. If you’re doing a remediation, you’ll likely have your environmental state agency involved in that process and there are provisions in many statutes and administrative agency regulations which would provide for the transfer of titles with permit transfer of title to a property to another party during the remediation process. You might have to post remediation of a bond or an escrow amount relating to it or sign remediation certification of transfer responsibility. Your attorney handling the transaction will have to be familiar with the environmental requirements of the state in which your property’s located and comply with those. 

Learn more about how we can assist in the real estate transactions of drycleaners and other potentially contaminated properties