How Insurance Archeology Can Assist Dry Cleaners When Environmental Contamination Claims Threaten Their Business

LEARN HOW OLD INSURANCE POLICIES CAN BE USED AS FUNDS TO PAY FOR ENVIRONMENTAL INVESTIGATION, REMEDIATION AND LEGAL COSTS.

old files on shelves found during insurance archeology

BY: STEPHEN HENSHAW & DAVID O’NEILL

Once I met with a dry cleaner who said he had gone to the attic in search of his old business package policies. He explained that he had no idea before visiting an attorney that these old expired insurance policies could be of any use to him. Since they were package policies, they contained multiple lines of insurance. Parts of the policy provided coverage against damage to his building, against break-ins, storm damage and even workers compensation coverage. As far as he knew all of this coverage had long ago expired. Why would he still have copies of these old policies? There was no reason, he thought, that he would want to have kept them. They would have to be in a box or two that he had neglected to put in the dumpster.

LEARNING THE VALUE OF OLD COMMERCIAL GENERAL LIABILITY POLICIES IN ENVIRONMENTAL CLEANUPS

He had been told by his attorney to look for that part of the policy that addressed damage to the property of others. Not damage to others he might do in his delivery van. That was covered under the automobile insurance section of the policy. Rather, it was the part of the policy that covered his customers (the slip and fall coverage) that he was looking for. His attorney had told him that part of the old package policies could provide him the coverage he needed now to address the environmental contamination on his property from perchloroethylene (Perc) spills below ground that had occurred years earlier.

THE IMPACT OF PERC SPILLS WHEN REFINANCING A PROPERTY

It was these Perc spills that apparently had caused all the trouble. The landlord, a strip mall owner, had been refinancing and the bank required that he conduct a simple environmental audit that had included soil sampling. The samples had shown Perc in the soil at his end of the strip mall. The landlord was going to have to clean this up to get his refinancing. The cleanup would be expensive and the dry cleaner was expected to take care of the bill because he was the one who had accidentally put the Perc into the soil over the many years of his operation there. The attorney had assured the dry cleaner that this was indeed legal. The law in his state required that “the polluter” remove the pollution or at least reimburse the landlord if he had to have it done. Up until this time, the dry cleaner had not considered himself a polluter–it was a new role he was going to have to get used to before this nightmare would be over.

UTILIZING OLD CGL POLICIES TO FUND ENVIRONMENTAL CLEANUP

His attorney had explained that in his state, as in most states, it took policies issued before 1986 to pay for environmental investigations. This was because the later policies contained pollution exclusions that the courts in his state recognized as barring coverage for Perc spills. Paying the landlord’s environmental experts was likely to be too great for the dry cleaner to handle. After years of operating a successful business, he had significant savings, but these ongoing costs could deplete that savings account in no time. He may even need to consider bankruptcy unless he could find those insurance policies issued before 1986, and successfully file claims that would require his insurers to step in and defend him.

Learn more about old CGL policies by visiting Historical Commercial General Liability (CGL) Policies 101

CALLING IN THE INSURANCE ARCHEOLOGIST

Digging around in the attic, he succeeded in finding one collection of old policies, but these policies dated only to the late 1990s. Telephoning the insurance agent identified on the policies, the dry cleaner found that that insurance agency was no longer in business. Despairing, he reported his lack of success to the attorney, prepared to discuss bankruptcy instead of insurance recovery. However, the attorney suggested another option. He suggested that the dry cleaner hire an insurance archeologist to see what insurance might be located elsewhere.

Direct of Investigations at Policyfind David O'Neill conducting insurance archeology in office
Dave O’Neill, JD, Director of Investigations at PolicyFind, reviews historical policies.

Working backward from the earliest insurance policy, the insurance archeologist was able to discover that another insurance agency had purchased the defunct agency’s book of business prior to closing.

Contacting that insurance agency, the archeologist found that old policy files no longer existed, but that the agent would permit him to review his old accounting files. A review of these files identified some premium notices issued to the dry cleaner in 1985. These notices identified the policy numbers, dates and insurance carrier.

The insurance archeologist provided a specimen policy issued by the same insurance carrier to a different dry cleaner in his state from the 1985 policy period. This policy had a pollution exclusion on it but that exclusion, the attorney advised, was not a bar to coverage as long as the Perc releases had not been intentional, and had been “sudden and accidental.”

Using the premium notices and specimen policy together, the dry cleaner’s attorney was able to file a claim with the insurance company. The company stepped in to defend the dry cleaner, paid his attorney fees and paid the landlord’s environmental experts.

THE MORAL OF THE STORY

Don’t give up. Get some professional help and look under every rock. Ask your attorney about how insurance archeology can help you locate the records you need to defend against environmental claims.

To find out if you have historical assets, contact us for a Confidential Insurance Archeology® consultation.


As seen in Cleaner and Launderer

Headshot of EnviroForensics CEO Stephen HenshawStephen Henshaw, Founder at EnviroForensics & PolicyFind has over 30+ years of experience and holds professional registrations in numerous states. Henshaw serves as a client manager and technical manager on complex projects involving contaminated and derelict properties, creative litigation, deceased landowners, tax liens, non-performing banknotes, resurrecting defunct companies and cost recovery. Henshaw’s expertise includes a comprehensive understanding of past and current industry and waste handling practices and the fate and transport of chlorinated solvents in soil and groundwater. He has served as a testifying expert for plaintiffs and defendants on high profile cases involving causation and timing of releases, contaminant dispersion, allocation, damages, past costs, and closure estimates. He has a strong knowledge of state and federal regulations, insurance law, RCRA, and CERCLA. He has managed several hundred projects including landfills, solvent and petroleum refineries, foundries, metal plating shops, food processors, dry cleaners, wood treating facilities, chemical distribution facilities, aerospace manufacturing facilities, and transporters and provides strategy instrumental in funding projects and moving them to closure.

Headshot of PolicyFind's Director of Investigations, David O'NeillDavid O’Neill, JD, Director of Investigations at PolicyFind has 30+ years of experience in claims recovery on behalf of corporate policyholders involving environmental property damage and toxic tort and asbestos exposure claims. O’Neill has extensive experience in locating and retrieving insurance coverage evidence on behalf of potentially responsible parties responding to environmental investigation and remediation demands. His former investigative work includes unique matters involving Holocaust victims rights, mergers & acquisitions of a national landfill operator, and on matters involving national archives.

A Dry Cleaner’s State Funding Challenges Solved by Insurance Archeology

Insurance archeology solves funding issues for a dry cleaner who was distressed by the lack of effectiveness of his state’s environmental response fund.

 
This is the story of a Wisconsin dry cleaner who wanted to retire, but his property was plagued with environmental contamination and funding challenges despite his enrollment in Wisconsin’s Dry Cleaner Environmental Response Fund (DERF). Here’s how he found a way to get his unsellable property clean and ready for redevelopment.
 

The Discovery of PERC Contamination

The dry cleaner was in operation from 1968-2001 and throughout that time tetrachloroethene (PERC), a dry cleaning chemical, was used to clean its customers’ clothes. PERC became a common dry cleaning chemical in the 1930s and is now less frequently used in dry cleaning operations due to concerns for worker health and the environment.
 

Engaging the DERF

In 2001, the dry cleaner decided to retire and utilize the Wisconsin DERF so he could sell his business. The fund was contributed to through a license fee and a solvent fee by dry cleaners. Luckily, the dry cleaner owner contributed to the DERF program while in business and was eligible to utilize the funds for his investigation and remediation. 

In hopes of selling his dry cleaning business to a buyer, he had to conduct an initial environmental investigation to begin the environmental due diligence process and gain access to his DERF reimbursements.
 

Working with the State’s Environmental Response Trust Fund

From 2002-2011, the dry cleaner paid for his clean up activities out-of-pocket while waiting for his reimbursements to come through from the DERF program. He contracted an environmental firm to conduct Phase I and Phase II Environmental Site Assessments (ESA), but the environmental firm’s work was constricted to a very slow pace due to the slow payments from DERF. 

By 2014, the dry cleaner was well into his retirement and was no longer running his business, but he still needed to clean up the environmental contamination in order to sell the property. After spending roughly $250,000 out-of-pocket for his environmental investigation and remediation work, he had completely run out of personal funds. He could no longer pay for any additional work upfront and he could no longer wait on reimbursements from DERF.

Learn how state-funded environmental cleanups programs are being phased out.

 

Contacting local dry cleaning association for help

After the frustration the dry cleaner experienced with the DERF program, he contacted the Wisconsin Fabricare Institute (WFI), part of the national Drycleaning and Laundry Institute (DLI), for help on how to get him through this predicament. WFI recommended contacting EnviroForensics and its insurance archeology division, PolicyFind to find alternative funding sources.
 

Engaging with EnviroForensics

PolicyFind conducted insurance archeology to locate the dry cleaner’s old insurance policies. They evaluated the dry cleaner’s historical commercial general liability (CGL) policies and developed an insurance claim strategy to access funding that could be used to complete the environmental investigation and remediation–so he could finally sell his property. 

To recap, in order to solve the dry cleaner’s financial challenges, PolicyFind:

  1. Conducted Confidential Insurance Archeology® to find the insurance coverage that would pay for the cleanup.
  2. Tendered the insurance claim with the insurance carrier, which led to the carrier confirming that the insurance would pay for the environmental work.

The switch from using DERF funds to historical insurance coverage to pay for the environmental work allowed the dry cleaner to finally clean up his property, which was a precursor for being able to sell his property.
 

The environmental investigation and remediation process

Once the insurance archeology funds were secured, EnviroForensics completed the remaining site investigation activities which included soil and groundwater delineation as well as vapor intrusion assessments. The results showed that there was soil contamination, which required additional remediation to gain site closure. Geologists and engineers developed a remediation plan to demolish the building and remove the existing contamination. EnviroForensics conducted a soil excavation and removed approximately 400 pounds of PERC and 670 tons of contaminated soil.

The amount of perc and contaminated soil from one dry cleaner is shown in the above two graphics. It’s astonishing to see the physical evidence from three decades of small and accidental releases of perc from a dry cleaner.

 

After the remediation, EnviroForensics completed a Phase I ESA to prepare the property for resale and helped the former dry cleaner find an investor to purchase the property, who took on the remaining environmental liability, which included ongoing environmental monitoring.
 

EnviroForensics helped find a buyer

Since the majority of the environmental work was complete and the CGL insurance policies had enough funding for the ongoing environmental monitoring, the investor felt comfortable working with EnviroForensics to settle the environmental claim and continue cleaning up the property.

Map overview of the former dry cleaner in Appleton, Wisconsin.

 

A New Life for the Property

The ongoing site work facilitated the sale of the property and future redevelopment plans are underway for potential reuse as a commercial office building. 

The former dry cleaner site is nearing the end of its investigation and remediation work. The closure of the site, under the Wisconsin Department of Natural Resources (WDNR), is anticipated after minor investigation follow-up activities and continued environmental monitoring by 2021.

EnviroForensics is the most trusted environmental consultant in the dry cleaning industry. Learn more about our services for dry cleaners.

 


EnviroForensics® is a full-service environmental consulting firm that has cleaned up more dry cleaning sites than any other firm. We’re the only firm that focuses on finding the money to pay for investigation, cleanup, and legal fees. We restore the value of your property while protecting you from regulatory and legal issues.

Environmental Investigations 101: Understanding PCE Contamination

PRELIMINARY SITE INVESTIGATION AND CHARACTERIZATION EFFORTS CAN COST A LOT OF MONEY AND TAKE SEVERAL MONTHS TO COMPLETE. HOWEVER, IT’S STILL COMMON FOR DRY CLEANERS TO FEEL LIKE THINGS ARE MOVING TOO FAST, ESPECIALLY IF THEY HAVEN’T YET FULLY GRASPED THE SCIENTIFIC BASIS OF WHAT IS HAPPENING.

An illustrated concept of a strip mall with a drycleaner above a cross-section of the subsurface. This concept shows how environmental contamination impacts more than just the source area.

BY: JEFF CARNAHAN

We talk a lot about environmental investigations and the types of important decisions that dry cleaners need to make during the environmental cleanup process. Some dry cleaners have dealt with the environmental investigation and remediation process before, and others haven’t had to deal with it up to this point. For those of you who haven’t yet become a reluctant expert in the field, it’s helpful to consider some entry-level investigation concepts.

UNDERSTANDING THE ENVIRONMENTAL INVESTIGATION PROCESS IN 3 STEPS
In recent articles, we’ve discussed the difference between Phase I and Phase II investigations, and that they are a part of a systematic approach to determining if the potential exists for environmental contamination during a commercial real estate property transaction.

Key terms:

    • A Phase I Environmental Site Assessment (ESA) is the due diligence evaluation that addresses the past land uses of a property or group of properties and identifies the potential for environmental concerns to be present.
  • A Phase II ESA generally includes an initial or preliminary subsurface investigation, with sample collection, to determine whether or not the soil, soil gas or groundwater beneath the subject site is contaminated with metals, petroleum hydrocarbons, chlorinated solvents or other chemicals of concern, based on the past land uses identified in the Phase I.
  • A Nature and Extent (N&E) Investigation is performed if, during the Phase II ESA, contamination is detected in soil, soil gas or groundwater samples. When a regulatory agency conducting oversight (for example, the Regional Water Quality Control Board, the California Department of Toxic Substances, or local county agencies) requires the responsible party to fully remediate the contamination, they will first require that the responsible party get their arms around the magnitude of the problem in its entirety.

For dry cleaning sites, defining the Nature and Extent of the contamination is often tackled in a series of several steps.

STEP 1: Determine how far the contamination has spread away from the likely source area(s) laterally. Source areas are the location(s) where dry cleaning solvents first entered the subsurface. We commonly see that these source areas are the location of the existing and former dry cleaning machines, the waste storage areas, and the sewer system, but can also include storm drain systems, delivery bays or roof downspouts.

source area with a subsurface view from a dry cleaning business
This graphic is an example of a source area with a subsurface view from a dry cleaning business.

The thing to remember about source areas at dry cleaning facilities is that the area where the release to the soil and groundwater occurred can be relatively small as compared to the size of contamination plume overall. This can make finding the source difficult. If you’ve hired an experienced consultant using the tips I gave you in last month’s “5 Considerations When Selecting an Environmental Consultant” article, you have a better chance of success in this effort.

STEP 2: Determine how deep the contamination has migrated. In cases where the groundwater table is very deep, the contamination found in the soil may not have reached that far down. If that is the case, consider yourself lucky because once a chlorinated solvent plume reaches the groundwater it can migrate pretty far away from the source.

Let’s talk about how groundwater plumes move. Sometimes when I teach people about the presence of groundwater and how it moves in the subsurface, they get a vision of an underground lake or river. That’s not it at all. Probably the best way to imagine groundwater is by visualizing a bucket of dry sand. That sand represents the subsurface geologic materials (rocks, sediments) beneath your dry cleaner.

Sand Bucket Illustration with Perc
Illustration of perc creating a common pathway through the sand and down to the water in the bottom of the bucket.

Now, if you fill that bucket half-way with water, the portion of the sand that is saturated with water is equivalent to the “aquifer”, and the top of the saturated part of the sand is the “water table”. You can imagine that if a very small quantity of perc is dropped at the very top of the bucket of sand, it would quickly be absorbed by the dry sand and none of it would reach the water table below. If that small drop of perc is repeated time and time again, a larger portion of the dry sand would contain perc until at some point the perc would saturate a common pathway to reach the depth of the water table in the bucket. This is how many releases of perc can eventually reach the groundwater beneath a dry cleaner.

Illustration of groundwater movement
This graphic illustrates the concept below, which explains how groundwater moves away aquifers or “recharged” areas and moves towards areas where an aquifer “discharges” or loses water, such as streams.

If perc contamination has actually reached the groundwater, it will start to move along with the subsurface groundwater and will migrate at a rate that can be calculated. It is interesting to consider how and why groundwater moves. Conceptually, consider that groundwater moves away from areas where the aquifer is “recharged”, or takes on water, and toward areas where the aquifer “discharges” or loses water.

A simple way to demonstrate this is by visualizing a grassy field where rainwater seeps into the soil and adds water to the groundwater aquifer. This is a recharge zone. A common discharge zone is a stream some distance away, at a lower elevation, that receives a portion of its water from the groundwater table. So, in this scenario, groundwater would flow from the grassy field toward the stream. If a dry cleaner site has released PERC into the soil near the grassy field and the contamination plume makes its way down to the depth of the groundwater table, the perc could migrate to the stream as well. It’s certainly not a fast process, but since most dry cleaner releases are decades old, it’s possible. That is why environmental consulting firms hire licensed professional geologists and engineers who understand these types of processes.

STEP 3: If groundwater samples need to be collected, the cost-effective approach is to first collect “grab” samples. Grab samples are samples collected one time and at specific locations and depths. They provide an inexpensive snapshot of the groundwater quality. Grab samples are typically collected through a steel rod that has been advanced from a drilling rig or percussion drilling device. It is necessary to also collect appropriate quality control samples during the sampling activities.

The sampling locations and sample results for both soil gas and groundwater samples are then placed on a map as shown in Figure 1 (below) and on a cross-sectional diagram, as shown in Figure 2 (below).

Soil gas and groundwater sample locations
Figure 1 is a map that shows soil gas and groundwater sample locations.

The cross-section (Figure 2) actually gives you a picture of the geological layers beneath the property and how far the contamination has spread laterally and vertically. If you haven’t yet had any exposure to the environmental investigation process, this is how your consultant will communicate the information to you and the regulators.

Geological layers beneath a contaminated property
Figure 2 shows the cross-section of geological layers beneath the contaminated property, which includes soil and groundwater.

If groundwater has been impacted, you will be required to install permanent monitoring wells, from which groundwater samples can be collected over the course of a year or two to get a better understanding of the groundwater quality. Groundwater levels, or the depth of the groundwater table in each well, are also collected to determine the groundwater flow direction. Depending on how much rain is received during the measurement interval, the depth of the groundwater table moves up or down. Tests can also be conducted using the monitoring wells to develop an understanding of the hydraulic conductivity of the water-bearing unit. These results assist in determining the groundwater velocity and how fast the contaminated groundwater moves over time. While it may not be necessary to have the site fully characterized before implementing remedial activities, it is common to need these types of site characterization tests to design the appropriate remediation plan.

NEXT STEPS FOR YOUR ENVIRONMENTAL INVESTIGATION
These preliminary site investigation and characterization efforts can cost a lot of money and take several months to complete, not including long-term stewardship monitoring. It is not uncommon, however, for the responsible party to feel like things are happening way too fast, especially if they haven’t yet fully grasped the scientific basis of what is happening.

I hope my 101 on environmental investigations is helpful for current or future investigations. As always, don’t hesitate to contact me if you’d like to discuss your unique situation and circumstances. I can be reached at jcarnahan@enviroforensics.com or (866) 888-7911.

As seen in Cleaner & Launderer


Photo of Jeff Carnahan, President at EnviroForensicsJeff Carnahan, LPG, has 20+ years of environmental consulting and remediation experience. His technical expertise focuses on the investigation and interpretation of subsurface releases of hazardous substances for the purpose of evaluating and controlling the risk and cost implications. He has focused on being a partner with the dry cleaning industry for the past decade, and he’s a frequent contributor to the national dry cleaning publication Cleaner & Launderer. He is an industry leader in understanding that environmental risk includes not only cleanup costs, but also known and unknown third-party liability.

Top 10 Resources for Drycleaners

THE FABRICARE INDUSTRY DOESN’T HAVE IT EASY THESE DAYS. INDUSTRY CHANGES THAT ARE FORMING ON THE HORIZON WILL COME TO PASS–FASHION, INCOME, AGE, SOCIETAL TRENDS, AND DISRUPTIVE BUSINESS MODELS WILL CONTINUE TO SHAPE THE DEMANDS OF CUSTOMERS.

Dry cleaners will continue to evolve and adjust to the market just like they’ve done for over a century. If you’re one of the 33,000 dry cleaners in the United States, it can feel like trying times. But you’re not alone. In fact, you have a large community of dry cleaners–as evident by the 11,000 attendees at this year’s Clean Show–and resources at your fingertips.

From government resources and associations to publications and thought leaders, here’s a list of the top 10 resources available to dry cleaners.

1. NATIONAL AND REGIONAL DRY CLEANING ASSOCIATIONS

Here’s a few of the dry cleaning association logos.

Drycleaning & Laundry Institute International (DLI) is a membership-based organization aimed to empower drycleaning entrepreneurs and their staff to offer the best quality and customer service in the industry.

DLI has a network of thousands of dry cleaners. DLI’s blog regularly shares industry best practices on all dry cleaning and laundry topics from clothing drop off processes to removing stains, cleaning, finishing, and packaging. DLI also offers valuable business information including employee relations, hiring, firing, governmental and running a small business.

DLI’s School of Drycleaning Technology offers several courses throughout the year, online certification testing and renewals, and courses across the US.

Check out some of the associations available to dry cleaners throughout the U.S.

2. CLEANER AND LAUNDERER

Cleaner and Launderer has been around since 1960. Originally, the publication was called “Western Cleaner & Launderer,” and served industry news and information to dry cleaners throughout California. Now, readership and distribution have grown exponentially with copies of the monthly edition landing in mailboxes across all 50 states. In 2007, the name was changed to “Cleaner and Launderer” as the brand expanded its reach in digital and social networks. Helpful articles in Cleaner and Launderer run the gamut from industry updates and employee morale tips to monthly columns, such as:

  • Word From the Street, where John Leano shares business management.
  • the Environmental Corner, where EnviroForensics’ Jeff Carnahan shares educational content on environmental contamination and cleanup, advice on addressing environmental liabilities, and tips for finding the funds to pay for environmental cleanups and legal fees
  • Show Your Customers Your Expertise, where Kenny Slatten provides textile treatment insights and tips.

The front page of Cleaner and Launderer’s July 2019 issue.

3. AMERICAN DRYCLEANER

American Drycleaner is one of the leading dry cleaning publication in the country. Distributed in both print and digital format, the magazine boasts a wide variety of resources for both small and large dry cleaning business owners. Their mission is to help dry cleaners run their businesses better, with up-to-the-minute information on industry news, events and trends. Other valuable resources on their website include:

  • Expert Management Advice
  • Marketing and Production
  • Insights on Equipment and Supplies

Don’t miss our president’s recent interview, Sprout Out: Talking about Site Remediation, with American Drycleaner editor Tim Burke.

4. NATIONAL CLOTHESLINE

National Clothesline is a free publication for dry cleaners and is read by close to 20,000 cleaners and suppliers across the country and around the world. The newsletter provides news and information needed by garment care professionals to be successful in a rapidly changing industry. On the National Clothesline website, along with its digital edition, you will also find a “Resources” page that includes:

  • An online forum for dry cleaners
  • A directory of business consultants
  • A list of courses and seminars provided to dry cleaners
  • Books, DVDs, and other forms of helpful media
  • Government regulations for dry cleaners

The front page of the National Clothesline’s July 2019 issue.

5. FABRICARE MAGAZINE
DLI publishes the Fabricare magazine on a quarterly basis and provides resources and education to dry cleaners. This magazine features educational, management and industry resources and covers topics like

The cover of Fabricare’s 2019 second quarter issue.

6. ENVIROFORENSICS BLOG

As the dry cleaning industry’s most trusted environmental consultant, EnviroForensics’ Blog aims to empower dry cleaners with a host of helpful articles, educational content, and informative posts about the different issues, process and questions that dry cleaners encounter when they’re addressing their environmental liabilities.

Recent blog posts cover topics like:

EnviroForensics also hosts educational webinars, such as How to Use Old Insurance to Pay for Environmental Cleanup.

7. POLICYFIND BLOG

PolicyFind is an insurance archeology firm that locates historical insurance policies for business and property owners, municipalities, attorneys and private equity firms. So, if you’re looking for your old insurance policies to help pay for an environmental investigation and cleanup, PolicyFind™, is a great resource. PolicyFind’s blog is a helpful resource, too, with educational content and case law updates.

PolicyFind’s blog

8. U.S. ENVIRONMENTAL PROTECTION AGENCY

Environmental laws vary from state to state but ultimately echo the laws at the federal level. The United States Environmental Protection Agency has its guidance on common dry cleaning solvents like PERC posted to their website, alongside thousands of peer-reviewed studies and other archives.

To find more information on your state’s health and environmental agencies, environmental topics and laws and regulations, visit the EPA’s Health and Environmental Agencies of U.S. States and Territories.

The EPA’s webpage on tetrachloroethylene (Perc, PCE).

9. UNITED STATES DEPARTMENT OF LABOR: OSHA REGULATIONS FOR DRY CLEANERS
It’s important for dry cleaners to up to date on occupational safety and health. The Occupational Safety and Health Administration (OSHA) has it’s set standards for dry cleaners along with resources for hazard recognition on their website as a resource for dry cleaners.

The OSHA standards resource webpage for dry cleaners.

10. SMALL BUSINESS OWNER MARKETING TOOLS
Drycleaners are small business owners and they have to run an entire business while maintaining their drycleaning operations. It’s a lot to handle and it isn’t for the faint of heart. How can drycleaners keep up with the digital demands on small business owners? They can use marketing tools to help get the word out about their business and share their unique selling points in a way customers will want to engage with your business.

  • Wix and Squarespace are helpful for website development and management.
  • Mailchimp is a great tool for email marketing. You can update your clients on discounts, news or best practices for taking care of their clothes.
  • Canva is an easy graphic design tool for social media graphics, posters, flyers, and brochure templates.
  • Hootsuite and SproutSocial are good tools for social media scheduling and management.

Sign up for EnviroForensics Monthly Dry Cleaner Newsletter

State-Funded Environmental Cleanup Programs for Dry Cleaners are Endangered–What is Taking Their Place?

STATE TRUST FUNDS INTENDED FOR CLEANING UP DRY CLEANER SITES HAVE BEEN GREAT TO RELY ON. HOWEVER, MANY HAVE FALLEN ON HARD TIMES.


BY: DRU CARLISLE

Some Funds are either running out of money or have already sunset. What is the dry cleaning industry turning to for the money needed to respond to environmental liability? Dry cleaners are increasingly using their historical insurance policies to pay for environmental cleanup claims—protecting their business from financial ruin or bankruptcy.

The dry cleaning industry has seen more than its fair share of costly and complicated environmental contamination issues. In the past, eligible dry cleaners in almost 25% of the United States have been able to use money from state trust funds that were established solely for this purpose. Unfortunately, these state trust funds have proven to be not sustainable in most situations, and the number of available funds is declining. In the coming years, it’s anticipated that those looking to the state fund programs will experience even more delays in reimbursement of money already spent out-of-pocket, and or will lose the fund altogether.

Who is potentially impacted by this news? Any dry cleaner in Alabama, Connecticut, Illinois, Florida, Kansas, Missouri, North Carolina, Oregon, South Carolina, Tennessee, Texas, or Wisconsin.

This is frightening news for dry cleaners in these states, who are liable for cleaning up environmental contamination caused by cleaning solvents like PCE (Perc) or TCE. However, another financial solution is still available to dry cleaners—their historical Commercial General Liability (CGL) insurance policies. By finding their historical insurance policies, dry cleaners can use them as assets to help pay for their environmental investigation and cleanup. Those residing in states without trust funds have been doing it for years.

HOW CAN DRY CLEANERS USE HISTORICAL INSURANCE POLICIES TO PAY FOR ENVIRONMENTAL CLEANUPS?
Historical insurance policies are valuable assets that you can use to get money to pay for resolving environmental issues.

Commercial general liability (CGL) policies provide coverage to businesses for bodily injury, personal and property damage caused the business’ operations, products, or injury that occurs on the business’ premises. Most every business has old CGL policies since they are commonly purchased as a necessity to cover potential costs incurred by defending and reasonably resolving suits seeking to hold them liable for alleged bodily injuries or property damage.

Historical Commercial General Liability (CGL) policies from before 1985-86 typically don’t have a clause that disallows coverage for releases of contaminants. This means that if a dry cleaner can find their or their predecessor’s old insurance assets, then those policies can pay for the environmental investigation and cleanup required by the state’s environmental regulatory agency. Additionally, the policies would likely protect dry cleaners from any neighbors who decide to sue them for damage to their property. These policies also entitle dry cleaners to hire an environmental defense attorney at no charge and receive insurance payments immediately without upfront payments, unlike most state trust funds.

Once triggered historical commercial general liability (CGL) policies can be used to recoup or pay for 1) site investigation, 2) remediation/cleanup, 3) interim remedial measures, 4) building a legal case, 5) responsible party search, 6) interfacing with agencies, 7) defense against legal claims, and 8) legal fees. To learn more about CGL policies, visit How Does It Work? CGL Policies and Insurance Archeology.

HOW DO YOU FIND OLD INSURANCE POLICIES?
Insurance archeologists conduct insurance archeology to find lost or misplaced liability insurance policies that can defend and indemnify policyholders against claims such as environmental property damage claims.

EnviroForensics® is the nation’s leader in finding and using historical insurance coverage. Our insurance archeology division, PolicyFind™, has decades of experience identifying and locating lost, mislaid, or destroyed liability insurance policies for policyholders. 

First, insurance archeologists retrace the genealogy of historical insurance coverage to identify past owners and operators who may have contributed or caused personal injury or environmental damage. 

Next, they use an extensive specimen policy library to help confirm terms and conditions, research data services, and physical file searches to follow leads and locate evidence of old insurance policies. 

And finally, the results of the insurance archeology process are assembled into insurance coverage charts, which visually reconstruct the CGL insurance policies.

This is an example of a typical Insurance Coverage Chart that has reconstructed historical insurance policies from 1960 to 1990. The policies include general liability policies and excess/umbrella liability policies. This particular coverage shows property damage aggregate limits per policy period and what carriers are liable for from the policyholder’s coverage period.

The rebuilding of historical land use and insurance can limit the liability of individual clients. Initiating coverage from these policies thereby creates an alternative funding source, which can protect a business from severe financial loss and even save a company from bankruptcy. 

“If historical insurance policies are lost or misplaced, PolicyFind’s expert insurance archeologists will find the needed evidence of their existence and create a legally defensible historical insurance coverage chart—saving a dry cleaner’s livelihood,” says Jeff Carnahan, President of EnviroForensics.

Once identified and brought to light, the coverage provided by old insurance policies can be used to hire an environmental consulting firm with specialized expertise in serving the dry cleaning industry by cleaning up its historical environmental pollution problems.

HOW ENVIROFORENSICS CAN HELP
EnviroForensics® is the nation’s leading environmental engineering firm serving dry cleaners. EnviroForensics is the only full-service environmental firm that performs insurance archeology to locate money to pay for environmental investigation, cleanup, and legal fees. EnviroForensics helps clients get their cleanups paid for without significant cost to the clients or their businesses while restoring their property to fair market value.

To find out if historical insurance assets are an available funding avenue for you, contact us for a confidential consultation. 


Dru Carlisle, Director of Drycleaner Accounts
For over 10 years, Dru has helped numerous business and property owners facing regulatory action, navigate and manage their environmental liability. Dru has vast experience in assisting dry cleaners in securing funding for their environmental cleanups through historical insurance policies. Dru is a member of numerous drycleaning associations in addition to serving on the Midwest Drycleaning and Laundry Institute (MWDLI) advisory council and on the Drycleaning & Laundry Institute Board (DLI) as an Allied Trade District Committee Member.

Historical Commercial General Liability (CGL) Policies 101

Commercial General Liability (CGL) Policies protect your business from financial loss should you be liable for property damage or personal injury caused by your services, business operations or your employees. CGL policies are sometimes referred to as “slip and fall policies” or “everyday business insurance” because they provide liability insurance coverage for general business risks. 

What does historical commercial general liability insurance cover?

Historical CGL policies, once located and leveraged, typically cover the costs of your legal defense and will pay on your behalf of damages if you are found liableup to the limits of your policy. CGL coverage is important due to the negative impact that a lawsuit can have on your business and because liability suits can happen so frequently. 

Insurance companies have a duty to defend, which means they’re obligated to provide the insured policyholder with defense against claims made under a liability insurance policy. As a general rule, the insured policyholder needs only to establish that there is potential for coverage under a policy to begin the process for the insurance carrier’s duty to defend. 

Why are historical commercial general liability policies valuable?

You or your predecessor’s historical CGL policies are valuable assets because you can use the policies to pay for resolving environmental liabilities. 

Facts about CGL Policies

  1. CGL policies insure business owners against claims for property damage like environmental contamination and bodily injury.
  2. CGL policies written prior to 1985-86 have a clause that creates an exception for “sudden and accidental” releases of contaminants.
  3. Applicable CGL policies never expire.
  4. Older CGL policies can cover long-tail claims, such as environmental investigation, cleanup, and legal counsel fees.
  5. Old CGL policies are still valuable even if a company is bankrupt or a former owner is deceased.

Once triggered historical commercial general liability (CGL) policies can be used to recoup or pay for 1) site investigation, 2) remediation/cleanup, 3) interim remedial measures, 4) building a legal case, 5) responsible party search, 6) interfacing with agencies, 7) defense against legal claims, and 8) legal fees. To learn more about CGL policies, visit How Does It Work? CGL Policies and Insurance Archeology.

Depending on your situation and the state in which you conduct business, the out-of-pocket environmental cleanup costs may be minimal. This is why historical CGL policies are valuable assets that may be worth millions of dollars. 

An insurance archeologist searches old file boxes in a company’s basement. 

Biggest tips for proving historical CGL coverage

Keep everything! Many types of old records can result in leads, which could assist your insurance archeologist in locating valuable insurance assets. Sometimes what seems to be irrelevant is actually very valuable. 

Hire an insurance archeologist. Insurance policies are complex contracts between the insured policyholder and the insurance carrier, which requires a trained eye to interpret and understand the nuances of case law. 

To find out if you have historical assets, contact us for a Confidential Insurance Archeology® consultation. 

 


 

Kristen Brown brings more than a decade of research and managerial experience in broadcast journalism to the field of insurance archeology. Since joining the PolicyFind team in 2015, Ms. Brown has successfully documented liability insurance programs on behalf of municipalities, manufacturers and dry cleaners. She continues to translate her expertise in source procurement and digital fact-finding, performing insurance research activities at a very high level, providing on-time execution of contracted performance goals.

Jeff Carnahan talks environmental remediation in American Drycleaner

Jeff Carnahan shares his experience on environmental remediation for dry cleaning industry with American Drycleaners editor Tim Burke. In the interview, Jeff discusses

  • Environmental remediation for perchloroethylene, also known as Perc (a common drycleaning solvent)
  • Three different types of subsurface contamination at dry cleaning sites
  • Reasons to start an environmental investigation
  • Five common dry cleaning environmental scenarios
  • Insurance archaeology as an alternative funding source
  • And Jeff’s biggest tip for dry cleaners

To read the Q&A article, download it here.

EnviroForensics Joins IDEM’s Pollution Prevention Program

EnviroForensics’ Senior Project Manager, R. Scott Powell, PE (second from left) accepts a framed copy of the Indiana Partners for Pollution Prevention pledge, following the company’s induction. Also pictured (from left): IDEM Assistant Commissioner Julia Wickard, Indiana Partners for Pollution Prevention Executive Director, Ben McKnight, and IDEM Deputy Assistant Commissioner, Robert Lugar.

Cleaning up contamination and protecting the environment is one of EnviroForensics’ missions, and for our employees, that mission goes beyond the job description. Protecting the environment drives how we conduct ourselves in our lives and habits. On June 12, EnviroForensics pledged to implement voluntary environmental initiatives at all our offices, share information and expertise with other businesses, foster environmental stewardship among our employees, and help raise public awareness. EnviroForensics is proud to join the Indiana Department of Environmental Management’s (IDEM) Indiana Partners for Pollution Prevention program. The members are comprised of Indiana industries, businesses, and nonprofit organizations that volunteer for a public-private partnership with the IDEM. Each member takes the Partners Pledge to affirm their commitment to promote pollution prevention and environmental stewardship. The partner members engage in environmental stewardship within their business by promoting practices, procedures, and plans that aim to achieve measurable reductions of pollution.

As an environmental engineering firm, EnviroForensics creates healthier community through remediating and removing environmental contaminants. And by taking the Partners Pledge, we are committed to implementing practices and procedures that can lead to even better outcomes for the environment. 

As part of our pledge to raise awareness, we are sharing our internal procedures and best practices for reducing waste and our carbon footprint. 

6 Ways to Be an Environmental Steward

1. Recycling

We have clearly marked recycling bins in every common space in our office. Next to each recycling bin is a list of items that can be recycled for the purpose of continuing education. We also collaborate with the Indiana Recycling Coalition for recycling training seminars.

2. Paperless document prep and delivery

We are consistently refining our own approaches and encouraging regulatory agencies in using digital preparation and submittal methods to reduce the amount of paper used during project report submittals, which also reduces fuel consumption that would have otherwise been used to deliver the documents. Additionally, we recycle and shred our used paper, and have saved roughly 39 trees so far this year.

3. Reducing the generation of investigatory waste

We manage project implementation with an emphasis on reducing the generation of investigatory waste while maintaining remedial objectives. This is implemented through the refined boring selection to reduce the number of borings required at a site, and the implementation of the most appropriate drilling methods that will reduce waste generation.

4. Implementing appropriate site controls to prevent the release of contaminants during remediation

Environmental remediation can be the destruction and/or removal of contaminants from impacted media. We pride ourselves on designing and implementing efficient remedial systems that remediate the target media with minimal generation of waste. This is implemented through reuse of system components and includes research and identification of expendable components that are environmentally friendly upon expiration.

5. Partnering with a local high school

EnviroForensics has an outreach program with Herron High School that includes regular educational workshops at our office. Pollution prevention and remediation issues are discussed, and best practices are identified to educate the students.

6. Neighborhood Cleanup Days

EnviroForensics organizes neighborhood cleanup days to pick up discarded waste in the streets, parking lots, and blocks around each office. It shows that we take pride in keeping our corner of the neighborhood clean, and we hope it inspires others to do the same.

At EnviroForensics, we deeply understand the importance of sustainable business practices and encourage everyone to implement these practices in your own businesses and homes.  

For tips on reducing waste, check out our 10 Things You Can Do to Reduce Plastic Pollution blog post. 

Take the pledge to reduce pollution

Help protect the environment in Indiana. The Indiana Partners for Pollution Prevention program provides its members with a forum to network with other businesses, share their pollution prevention experiences and ideas, and discuss member integration into IDEM’s environmental policies and programs. 

Learn more about how your company or organization can join the Indiana Partners for Pollution Prevention Program.

5 Considerations When Selecting an Environmental Consultant for Dry Cleaners

SELECTING THE RIGHT ENVIRONMENTAL CONSULTANT IMPROVES THE QUALITY OF YOUR DECISIONS AND THUS THE SUCCESS OF YOUR PROJECT. CONSIDER THESE PIECES OF CRITERIA WHEN SELECTING AN ENVIRONMENTAL CONSULTANT FOR YOUR DRY CLEANING BUSINESS.

Property owner taking notes during interview with environmental consultant

BY: JEFF CARNAHAN

Environmental contamination from past dry cleaning operations negatively affects many businesses, properties, communities and individuals across America. Dealing with environmental contamination has become a routine part of running a dry cleaning business–it’s even changed the standards for conducting environmental due diligence when buying or selling commercial property. I’ve compiled a list of five things dry cleaners need to consider when choosing an environmental consultant.

1. REACH OUT TO YOUR PEERS FOR ADVICE AND REFERRALS, BUT DO YOUR DUE DILIGENCE 

You are certainly not the first dry cleaner in your area to deal with an environmental release. There are many excellent national and regional dry cleaner associations, and some of their members have been through this before. Sometimes, just a conversation about someone else’s experience with the unknown can be enough to set one’s mind at ease, or at least give some level of comfort. One of the first things that anyone who has dealt with environmental contamination issues will tell you is that you need to hire a good consultant and a good attorney.

If you get a referral, evaluate the business situation of the person who gave you that referral. Be sure to ask:

  1. What was their business situation?
  2. What was the extent of their contamination?
  3. What was their end goal?
  4. How much did they spend out-of-pocket on costs?
  5. Did they achieve their goal?
  6. Was their property value restored to fair market price?

Remember each situation is unique. Be careful that you don’t fall into selecting an environmental consultant based upon close proximity or perceived to be the cheapest.

Selecting the right environmental consultant is one of the most important business decisions you’ll face and there are important differences between environmental consultants. If a business owner doesn’t know that there are differences between environmental consultants, countless hours and dollars may be wasted, projects could drag on for years and site closure or settlement may not be achieved.

2. FIND AN ENVIRONMENTAL CONSULTANT THAT IS RIGHT FOR YOUR UNIQUE CIRCUMSTANCES 

An environmental consultant is typically a scientist or an engineer who has received specialized training about the way contamination behaves in the soil, groundwater, and air and possesses an understanding of the regulatory climate under which contamination issues are governed. Given the wide variety of geological conditions across the planet, the vast numbers of different types of contaminants in the world today, and the complex network of local, state, regional and national regulatory agencies; it’s a pretty tall order for one person to be an expert at them all. That’s why most businesses facing environmental issues hire an environmental consulting firm, which includes a number of individual professionals with expertise across many scientific and regulatory disciplines. This way you get the benefit of all this expertise for one price.

Your consulting firm must have demonstrated experience with successful investigations and cleanups of subsurface chlorinated solvents releases, like PCE and TCE

From an investigation perspective, it can be challenging to identify the true source areas of a Perc release, to determine the timing of when the release occurred, know where to look for downgradient portions of migrating groundwater plumes, and anticipate what caused the release.

From the cleanup perspective, chlorinated solvents, like perc, have chemical and physical properties that make it much more complicated to clean-up and achieve regulatory closure. It doesn’t breakdown in most natural subsurface environments and pockets of pure Perc product that hasn’t yet dissolved can be mobilized if appropriate care and skill aren’t exercised, which can create a bigger problem than already exists. I’d say a consultant who hasn’t yet managed over a hundred Perc dry cleaner sites probably doesn’t yet have a good feel for the unique complexities these sites hold.

PRO TIP: BE SURE TO INTERVIEW POTENTIAL CONSULTANTS TO FIND OUT WHAT THEIR AREA OF EXPERTISE IS. ASK FOR A VARIETY OF CASE STUDIES AND REFERENCES THAT DEMONSTRATES THE CONSULTANTS’ SUCCESSFUL EXPERIENCE. REMEMBER THAT ONE TYPE OF CONTAMINATION IS NOT LIKE THE OTHER AND THAT ANY LACK OF SPECIFIC EXPERIENCE WITH PERC IS A POTENTIAL RED FLAG.

Download our Environmental Consultant Interview Questionnaire to help you during the interview process.

3. FIND AN ENVIRONMENTAL CONSULTANT WITH EXPERIENCED VAPOR INTRUSION EXPERTS 

For many dry cleaner sites, vapor intrusion issues are typically at the forefront of concerns. Perc, a common dry cleaning chemical, has a high degree which means the volatility of the chemical almost always results in subsurface vapor or vapor intrusion. Since vapor intrusion is common at dry cleaner sites, you’ll want to find a vapor intrusion experts who also understand Perc sites.

Not all environmental consulting firms have vapor intrusion experts. Some firms shy away from the vapor intrusion work even though they do soil and groundwater sampling work on Perc or TCE sites. Firms without their own vapor intrusion experts often subcontract those services, which can dilute the internal communications with the client. A firm with demonstrated expertise in all forms of Perc contamination ensures that the vapor intrusion investigation, mitigation, and risk management can remain a strategic component of the entire site closure approach.

4. FIND AN ENVIRONMENTAL FIRM WITH SKILLED RISK COMMUNICATORS

When subsurface contaminants that have originated at your dry cleaner site migrate to off-site properties in the soil, groundwater or vapors, there are difficult yet necessary conversations ahead. Sometimes there are even conversations that need to be had with your own on-site employees, on-site tenants, or neighbors. Each of these communications regarding how contamination, that you are responsible for, has impacted their property, or potentially even exposed site occupants above health-based screening levels, is a high-risk of liability for you. Your environmental attorney is going to be intimately involved in these conversations, but a good environmental consultant is going to employ professionals who are highly skilled in explaining these situations to affected persons or communities.

In my experience of representing dry cleaners for over 20 years, I routinely need to convince next door neighbors to allow access for sampling on their properties and even explain how there may need to be restrictive covenants outlining a contract or agreement for their properties following regulatory closure.

Your environmental consultant should engage their professionals who have specific training and experience in risk communication and public relations to hold public meetings or interface with the occupants of buildings where vapor intrusion exposure issues are known to exist. Trust me, when you have a consultant walking into an elementary school gymnasium full of anxious parents to discuss a vapor intrusion concern on your behalf, you want them to have expertise in more than just the science of the matter.

5. FIND A FIRM WITH PROVEN ALTERNATIVE FUNDING EXPERTISE

The financial liability can be huge for a release of perc, and your ability to manage it is directly related to your ability to find the money to pay for it. Therefore, you need to find an environmental consulting firm with expertise in funding resources. A consultant who is truly looking out for your best interest is going to put your financial concerns near the top of the list of importance.

At my environmental consulting firm, we use your historical commercial general liability (CGL) insurance policies to help pay for the cost of environmental investigations and cleanup, among other sources.  

Infographic illustrating the what commercial general liability policies can be used to pay for, such as environmental and defense costs.
Once triggered historical commercial general liability (CGL) policies may be used to for legal fees, defense against claims, site investigation, remediation/cleanup, interim remedial measures, building legal case, potentially responsible parties (PRP) search, interfacing with agencies and prior costs be may be retroactively recovered.

 

To learn more about historical CGL insurance policies and how to find, read How Does It Work? Insurance Archeology and CGL Policies

There are also other funding strategies that may be of assistance, such as state trust funds or cost recovery through litigation if there are other responsible parties. It’s important to be careful about relying too heavily on state trust funds. There are reports of state dry cleaning environmental programs having a lack of sustainability and delays in reimbursement, adding even more emphasis to the need for strategic financial planning. There may be municipal or state incentives available, should you find yourself in a position to partner with redevelopers. Financial planning, just like clean-up strategies, should be custom-tailored to your specific situation and needs.

PRO TIP: DISCUSS WITH THE CONSULTANT WHAT YOUR FINANCIAL RESOURCES ARE, BECAUSE IF YOU CANNOT AFFORD TO GET TO THE END GAME, YOU MAY BE BETTER OFF NOT STARTING AT ALL. YOU NEED TO KNOW WHAT YOU ARE FACING SO THAT YOU’RE NOT SURPRISED. THIS MEANS YOU MAY HEAR THINGS YOU DON’T WANT TO HEAR.

IN SUMMARY

Selecting an environmental consultant may be the biggest decision for your business, so treat it very seriously. Select your consultant the same way you’d select your doctor. You wouldn’t want a foot doctor working on your heart and you shouldn’t have a tank removal contractor working on a solvent spill.

DO:

  • Evaluate the consultant’s experience
  • Download our Environmental Consultant Interview Questionnaire to help you evaluate your potential environmental consultant during your interview process
  • Find out how many sites they have worked on
  • Find out how many they have closed
  • Find out if there are alternative sources of funding other than just your business. If the consultant doesn’t have a clue as to what you are asking, run the other direction.  
  • Ask tough questions about the investigation and remediation process.
  • Understand why you are doing the work and whether you need the site closed to sell the property or the business.
  • Ask for a roadmap and plan of action.

DON’T:

  • Select an environmental consultant based on a referral alone.
  • Choose a consultant on price alone.
  • Choose a consultant because they tell you what you want to hear.

Take all of these considerations and use them as evaluation criteria during your search for the environmental consultant. I always tell dry cleaners that your environmental consultant works for you and you need someone in their corner looking out for their well-being. If the environmental consultant you’re considering doesn’t feel right, it’s probably not right.

Have questions? Contact EnviroForensics today. As seen in Cleaner & Launderer


Jeff CarnahanPhoto of Jeff Carnahan, President at EnviroForensics, LPG, has 20+ years of environmental consulting and remediation experience. His technical expertise focuses on the investigation and interpretation of subsurface releases of hazardous substances for the purpose of evaluating and controlling the risk and cost implications. He has focused on being a partner with the dry cleaning industry for the past decade, and he’s a frequent contributor to the national dry cleaning publication Cleaner & Launderer. He is an industry leader in understanding that environmental risk includes not only cleanup costs, but also known and unknown third-party liability.

How Do You Remediate Hexavalent Chromium Cr(VI)?

Hexavalent chromium is a highly mobile and toxic contaminant often found at manufacturing sites. Here we dive into the details and look at how to remediate this contaminant.

While a lot of environmental investigation and remediation work involves chlorinated hydrocarbon impacts, it is important to remember that this class of chemicals is just one of the hundreds that can impact sites. The contaminant that environmental consultants seem to be encountering more often at manufacturing sites is hexavalent chromium or Cr(VI).

Hexavalent chromium is used in chrome plating operations because it increases hardenability and corrosion resistance and has desirable finishing characteristics for industrial manufacturers. Chromite is used as a raw material for the production of chromium chemicals. Chromium alloys are used to make products such as oil tubing, automobile trim, and cutlery.

What is hexavalent chromium?

Like a lot of metals, chromium can occur in various valence or charge states. The two most common states are the trivalent (Cr+3) and hexavalent (Cr+6). While both are chromium, they behave differently. Trivalent chromium has relatively low toxicity, low solubility, and low mobility in the environment. By contrast, hexavalent chromium is toxic, has a higher solubility and greater mobility in the environment. Hexavalent chromium has historically been used in chrome plating operations because it is less costly than plating with trivalent chromium.

Chromium in the periodic table.
Chromium in the periodic table.

What are the exposure concerns for hexavalent chromium?

In addition to chromium plating operations, hexavalent chromium is used in a number of industrial processes such as leather tanning, colored glass making and in paint pigments and inks that color plastics and fabrics. Widespread industrial use can result in worker exposure to toxic hexavalent chromium. It’s estimated that over 500,000 workers are potentially exposed to Cr(VI) in the USA. Typically, people who are exposed to Cr(VI) work in welding and other types of “hot work” involving stainless steel and other materials containing chromium, use pigments or operate chrome plating baths. The public’s use of groundwater resources impacted by hexavalent chrome is another source of exposure.

Hexavalent chromium is known to cause cancer and targets the respiratory system, kidneys, liver, skin, and eyes. It is hazardous when breathed in, ingested, or touched. You might remember this contaminant from the movie “Erin Brockovich” with Julia Roberts, in which it was the subject of a massive lawsuit.

What is the regulatory enforcement for hexavalent chromium?

Regulatory agencies typically have screening levels for total chromium and then even lower screening levels for hexavalent chromium. Hexavalent chromium is heavily regulated to minimize human exposure. According to the EPA, they are continually re-evaluating drinking water standards to ensure that they are incorporating the latest research on the chemical.

How do you remediate hexavalent chromium?

Since hexavalent chromium is an element that cannot be destroyed, it has to either be physically removed by excavating soil or pumping and treating groundwater or transformed to the less toxic trivalent form and stabilized within the subsurface environment by forming insoluble and immobile trivalent hydroxide precipitates and iron and sulfide complex co-precipitates. Luckily, this transformation can be performed using many of the same injectable chemicals that are used at chlorinated sites for in-situ chemical reduction (ISCR) and enhanced reductive dechlorination (ERD).

The chemical reaction between hexavalent chromium and ZVI reduces the concentration levels of hexavalent chromium and creates a less toxic daughter product, or transformed version of the contaminant, called trivalent chromium. Trivalent chromium further reacts with other minerals in the subsurface to create less water-soluble compounds. The result is that the remaining chromium is less toxic, less soluble and less mobile in the environment. The resulting trivalent chromium impacted soil can remain in place without removal and with less concern of further migration of any remaining contamination. 

EnviroForensics recently pilot tested some of these injectable compounds with zero-valent iron (ZVI) at a hexavalent chromium contaminated site in the Midwest. A full implementation design plan was prepared for the reduction of hexavalent chromium and stabilization in both soil and groundwater.

Case Study: Remediating Cr(VI) at a Former Wire Plating Site

At a wire manufacturing company, hexavalent chromium plating operations were performed from 1963 to 1981. The operation was discontinued in 1981 and the chrome plating equipment was dismantled and sold in 1982 as part of the decommissioning process. In 1985, the site was sold to new owners that do not perform chrome plating operations. Prior to the sale, the inside of the plating facility was cleaned of all chrome plating residue; however, releases to the subsurface environment had occurred during past plating operations.

In 1985, a sump pump in the former plating facility failed and the water that began seeping into the basement was stained yellow. The water was tested and was found to contain high concentrations of hexavalent chromium.

Since 1985, several rounds of subsurface investigations have been performed by multiple environmental consultants to better determine the extent of chromium impacts in soil and groundwater. A groundwater recovery and treatment system was initially installed in 1988 to collect and treat groundwater. The treatment system removed some chromium over time, however, it had been inefficient at addressing the source of groundwater impacts. This means there’s still chromium in the soil and groundwater.

In 2013, EnviroForensics was contacted to work on this site. After evaluating all likely remedial options, a ZVI option was chosen as the most practical and effective for reducing source area impacts within a reasonable time.

A ZVI pilot test was performed at the site and has already shown large decreases in groundwater hexavalent chromium concentrations. A plan for full-scale in-situ mixing has been presented and approved by the environmental regulatory agency. The result of choosing ZVI as the remedial action will likely lead to site closure within the next two years.

Staying ahead of environmental contaminants

There is a lot to know about the sampling, chemistry, and remediation of hexavalent chromium to stay at the forefront of monitoring this environmental contaminant.

We’re proud to have some of the smartest minds working hard to find remediation solutions for these sites.

Contact us to learn more about environmental contaminants like hexavalent chromium.


 

Brad Lewis, CHMM, Principal Scientist at EnviroForensics

Brad Lewis is a detailed-oriented and collaborative leader with 30+ years of environmental consulting experience that covers a variety of projects ranging from due diligence, environmental compliance, landfill, Brownfields, underground storage tank, and chlorinated hydrocarbon investigations and cleanups. As Principal Scientist, he oversees investigations and cleanups. He helps project teams set the technical and regulatory strategies that will meet their client’s goals. Lewis has implemented many innovative site investigation strategies including the use of down-hole sensing equipment, mobile laboratory, and an immunoassay to characterize sites.

He has consulted on many high-profile projects dealing with petroleum hydrocarbons, polychlorinated biphenyls, hexavalent chromium, chlorinated solvents, bedrock impacts, vapor intrusion investigations, and vapor mitigation.